Coronavirus Covid-19 Safety for Guests

In order to keep guests and staff safe we are operating a remote check-in and check-out.

 Check-in is between 3pm - 6pm -  Once parked we ask guests to call us on 01798 342346 and we will direct you to your room.

Our Staff

All our staff wear appropriate PPE and have been asked to maintain a safe 2 metre distance from guests.  Staff will only enter a guest room in an emergency once a guest has checked in.  All staff sanitize and follow a strict cleaning and hygiene policy.

 

All food and drink is now delivered to your room for your safety.

 Our on-board picnic breakfast will be brought to you in your room, which you can eat on the platform if you wish.

 You can also pre-order a full Afternoon Tea or a Cream Tea or drinks on arrival.

 A Full Afternoon tea requires 24 hours notice.  It includes; a selection of sandwiches, scones and cakes. 

 Cream Teas, wine, Prosecco, Beer & champagne can be order on the day and delivered to you in your carriage up until 6.30pm

 

Carriage Service

Afternoon Tea £35 for two

Cream Tea £15 for two

Pullman Beer or Blonde lager £3.50 each

Selection of red or white wine £17.50 per bottle

Prosecco £20 per bottle (£7.50 for a mini bottle)

Champagne £30 per bottle

 

Cleaning

Rooms will be deep cleaned between each guest, and we will no longer be able to offer a daily clean. Towel changes and items can be replenished every day, but staff will not enter your rooms whilst you are staying.

 

Check-out is no later than 11am - we cannot offer a later check-out as we need time to deep clean the rooms between each guest.

Communal Areas

We have not opened any indoor communal areas to limit the chance of cross infection.  So unfortunately The Waiting Room is not open at this time.

Track and Trace

From 24th September we will be displaying the track and trace QR code and politely ask guest to scan the code upon arrival.  We will also take your details for our records which will all be kept under GDPR guidelines.

CONTACT US

Tel: +44 (0)1798 342346

The Old Station, Station Road, Petworth GU28 0JF

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