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Guest Information when Staying

The Old Railway Station

Petworth    West Sussex    GU28 0JF

Tel: 01798 342346 / Emergency Tel: 07423 187305

E-mail:  Website:


Your Rooms



All rooms have central heating - plus an additional oil fired plug in heater for when its exceptionally cold.



All our bedding is hypoallergenic we do not have feather pillows or duvets.  Please let us know if you need extra pillows. You will find a blanket in your wardrobe.

Hospitality Tray

We provide a range of teas and coffees in the room along with a glass bottle of water.  We try to use as few single use plastics as possible.  Items can be replenished and if you prefer fresh milk - please ask at reception.


We provide body wash, shampoo and soap in the rooms.  We now use sachets rather than single use plastic bottles.



Smoking is only permitted on the platforms. Ashtrays are available from Reception.


Ironing Facilities

An ironing board and steam iron is available.  Please call Reception.

The legal Bit!


You may not bring the following into the Hotel:

pets (except for registered guide and hearing dogs) or livestock;

any electrical appliances and/or equipment for heating and/or cooking purposes;


The Hotel reserves the right to remove and/or confiscate any of the above items found in any Hotel room immediately without notice to you and to charge you for any costs incurred for taking such action or for any loss or damage caused to the Hotel room, premises or property or to any Hotel guests or third party as a result of your failure to comply with these terms and conditions.


The Hotel further reserves the right to ask you to leave the Hotel and remove your belongings from the room immediately if we shall, in our sole opinion, deem that you have used a Hotel room in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the Hotel room, the Hotel premises, the other Hotel guests, our staff or any other persons or the reputation of the Hotel, without any compensation and/or any reimbursement to you.



You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel premises or property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay. 

The Hotel further reserves the right to commence legal proceedings against you without notice.

We accept no liability for theft of, or from, or damage to vehicles or bicycles parked on our premises

We reserved the right to add the cost of any damages or excess cleaning requirements to your bill.



We reserved the right to add the cost of replacement keys if a guest fails to return them.  At present this is £55.  £50 will be refunded once the keys are returned to us.



The Hotel will not be responsible for any loss or damage of property left in Guest’s room and/or the Hotel property at all times.

Guests are advised to obtain insurance to cover curtailment, and loss of luggage, personal effects, damages, personal injury and money/valuable belongings.

Guests must report any loss of or damage to their property immediately on discovery to the Hotel’s Manager and shall make themselves available to assist with any reports made by the Hotel to the police.

Property that is left behind in the guest rooms will be kept for three weeks. All unassigned property will be forwarded to a charity or disposed of depending value. If we send articles back to the customer, we will charge a postage and packaging fee.

Guests shall not enter areas of the Hotel which are indicated as being closed to the public e.g. Staff Only. The Hotel shall not be responsible for death, personal injury or loss or damage to property suffered by a guest in such areas.



Guests should be aware that there is CCTV coverage of the hotel.  This is for the purpose of Crime Prevention and Health and Safety of both staff and guests.  CCTV Is monitored 24 hours a day. Images are recorded in line with current GDPR regulations.


For further information please contact


We shall not be responsible for any loss or damage which you may suffer arising out of events beyond our control or the control of our suppliers (including, without limitation, fire, failure of electrical, gas or other power supplies, strikes, industrial action, flood, war, government regulations, riot, terrorist activity, technical problems with transport, illness of entertainers, pandemics, epidemics and bad weather), nor for any curtailment, cancellation or change to any accommodation, activity or itinerary or any other consequences which arise as a result of such events.

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